Policies
At Dewy Aesthetics, my top priorities are the safety, comfort, and well-being of all clients. To maintain a professional and respectful environment, we reserve the right to refuse service to anyone under the following circumstances:
1. Health & Safety Concerns
• Clients with contagious skin conditions, open wounds, or active infections may be asked to reschedule until the condition has cleared.
• If a client appears to be under the influence of drugs or alcohol, services will be refused.
• Personal hygiene must be maintained; refusal of service may occur if hygiene standards are not met.
2. Inappropriate Behavior
• Any form of harassment, inappropriate language, or disrespect toward staff or other clients will result in immediate refusal of service.
• If a client displays aggressive, rude, or disruptive behavior, they may be asked to leave and may be banned from future appointments.
3. Late Arrivals & No-Shows
• Clients arriving too late to complete their service within the scheduled time may need to reschedule and may be subject to a cancellation fee.
• Consistent no-shows or last-minute cancellations may result in refusal of future bookings.
4. Violation of Policies
• Failure to adhere to our appointment, payment, or cancellation policies may result in the inability to book future services.
• Clients who dispute charges without valid reason or engage in fraudulent activity will not be allowed to book again.
At Dewy Aesthetics, I strive to provide a welcoming and relaxing experience for all. These policies are in place to ensure a positive atmosphere for both clients and staff. Thank you for understanding and respecting our guidelines.
Cancellation & No-Show Policy
I kindly ask that you reschedule or cancel your appointment at least 48 hours in advance.
• Cancellations with less than 48 hours’ notice will incur a 50% charge of the scheduled service(s), regardless of the reason.
• No-call/no-shows will be charged 100% of the service(s) booked.
• Unpaid fees must be settled before booking future appointments.
As a service-based business, I am only compensated for completed appointments, and no-shows significantly impact my schedule. I truly appreciate your understanding and respect for this policy. I know life can be unpredictable, so please plan accordingly and reschedule in advance when necessary.
Privacy Policy
At Dewy Aesthetics LLC, your privacy and trust mean everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book appointments, or receive communications from us.
By using our website or signing up for texts or emails, you agree to this Privacy Policy.
We may collect the following information from you:
Contact Information: Name, phone number, email address, and mailing address.
Booking & Payment Details: Appointment preferences, service history, and payment information collected securely through Square.
Health & Intake Information: Details you provide in JotForm forms to ensure safe and personalized services.
Marketing Preferences: Information you submit when subscribing to our email or text lists through our website or Klaviyo links.
Website Usage Data: Information automatically collected through cookies or analytics tools (like IP address, device type, and pages visited).
We use your information to:
Schedule and manage appointments
Process payments and online orders
Communicate about your treatments or purchases
Send marketing messages, promotions, and updates (only if you’ve opted in)
Improve our website and client experience
Comply with legal or regulatory requirements
By providing your phone number and opting in, you consent to receive text messages from Dewy Aesthetics LLC for:
Appointment reminders and confirmations
Important updates about your services or account
Occasional marketing messages and promotions
Message frequency varies. Message and data rates may apply.
You can opt out of marketing texts at any time by replying STOP to any message.
For help, reply HELP or contact us directly.
We will never share or sell your phone number to third parties for their own marketing purposes.
When you subscribe to our email list through Klaviyo, you may receive updates about new services, special offers, and skincare tips. You can unsubscribe anytime by clicking “Unsubscribe” at the bottom of any email.
We only share information with trusted service providers that help us run our business, including:
Square (for bookings and payments)
Klaviyo (for email and SMS marketing)
JotForm (for secure client intake forms)
These third-party providers are required to protect your data and use it only for the purposes we specify.
We do not sell or rent your personal information to anyone.
Our website may use cookies or similar technologies to enhance your browsing experience and analyze traffic. You can control or disable cookies through your browser settings.
We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, so we encourage you to use caution when sharing personal information online.
You can:
Access or correct your personal information
Withdraw consent for marketing messages
Request that we delete your information, where legally permitted
To make a request, please contact us using the information below.
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top will show the most recent update.
If you have any questions or requests about this Privacy Policy or your personal data, please contact us:
Dewy Aesthetics LLC
📍 Everett, Washington
📧 dewyaesthetics@gmail.com