Policies

At Dewy Aesthetics, my top priorities are the safety, comfort, and well-being of all clients. To maintain a professional and respectful environment, we reserve the right to refuse service to anyone under the following circumstances:

1. Health & Safety Concerns

• Clients with contagious skin conditions, open wounds, or active infections may be asked to reschedule until the condition has cleared.

• If a client appears to be under the influence of drugs or alcohol, services will be refused.

• Personal hygiene must be maintained; refusal of service may occur if hygiene standards are not met.

2. Inappropriate Behavior

Any form of harassment, inappropriate language, or disrespect toward staff or other clients will result in immediate refusal of service.

• If a client displays aggressive, rude, or disruptive behavior, they may be asked to leave and may be banned from future appointments.

3. Late Arrivals & No-Shows

• Clients arriving too late to complete their service within the scheduled time may need to reschedule and may be subject to a cancellation fee.

• Consistent no-shows or last-minute cancellations may result in refusal of future bookings.

4. Violation of Policies

• Failure to adhere to our appointment, payment, or cancellation policies may result in the inability to book future services.

• Clients who dispute charges without valid reason or engage in fraudulent activity will not be allowed to book again.

At Dewy Aesthetics, I strive to provide a welcoming and relaxing experience for all. These policies are in place to ensure a positive atmosphere for both clients and staff. Thank you for understanding and respecting our guidelines.

Cancellation & No-Show Policy

I kindly ask that you reschedule or cancel your appointment at least 48 hours in advance.

• Cancellations with less than 48 hours’ notice will incur a 50% charge of the scheduled service(s), regardless of the reason.

• No-call/no-shows will be charged 100% of the service(s) booked.

• Unpaid fees must be settled before booking future appointments.

As a service-based business, I am only compensated for completed appointments, and no-shows significantly impact my schedule. I truly appreciate your understanding and respect for this policy. I know life can be unpredictable, so please plan accordingly and reschedule in advance when necessary.